The Off key Tune of Quality Engineers In Agile Teams

The misunderstood role of a quality engineer in a cross functional teams

There is a severe case for lack of identity in Quality Assurance that is an after-effect of the Spotify model of working for Agile teams. The teams are typically divided as per the functionalities in a Microservice Architecture. It opens up the role of Quality Engineer in a cross-functional team to a much wider interpretation, given the autonomous nature of working in these teams.

Let’s try to highlight the problems a typical quality engineer that is trying to maintain product quality tends to face in a tailored Spotify model.

The Conflict of Interest in the Spotify Model

In my opinion, it adds tremendous value in having a team made up of cross-functional members by means of improved collaboration to promote a faster pace of innovation in the product.

What does it really mean for Quality Assurance and Quality Engineer?
As the Spotify model suggests using Chapters to align the members of similar expertise for new ideas gives rise to the creation of Chapters and Chapter Leads while increasing the need for better expectation management across teams and chapters. Typically, here we are having an in-depth look at Quality Assurance Chapter and its objectives and goals within this model.

To weigh quality in Cross-Functional Teams against the Quality Assurance Chapter, we have to look at the intention of each team within the organizational structure.

The ideal way might not always fit with the demands and needs of the team trying to deliver features and value on a tight schedule. In such a conflict, the testing is always compromised as an afterthought.

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